Terms and Conditions
Fitness related programmes/services:
I confirm that I have read all questions on the booking form carefully and that my answers are true and accurate. I believe that I am able to participate safely in any exercise activity during group sessions, 1:1 training or online coaching and e-courses.
Should my medical condition change after booking, I will inform Louise at New Waves prior to commencing any further exercise activity. I understand that I am responsible for monitoring myself throughout any exercise activity, and should any unusual symptoms occur, I will cease participation immediately. I also understand that any exercises undertaken by myself in my own home or in public when following Louise’s online exercises or stretches are at my own risk.
I understand that any type of fitness session can be a strenuous form of physical activity, and that I may be exposed to risk of injury. I am fully aware of those risks which include (without limitation) possible injuries to my muscles, bones, joints and tissue.
I also understand that there exists the possibility of adverse changes during any exercise activity undertaking during fitness sessions including (without limitation) abnormal blood pressure, injury, fainting, disorder or heart rhythm, stroke, and in rare instances, heart attack or even death.
Notwithstanding the above, I choose to participate knowingly, voluntarily, of my own accord.
I fully understand that any exercise instruction and advice given is in no way intended as a substitute for medical consultation.
In the event that medical clearance must be obtained prior to my participation in any group or personal training session, I agree to contact my GP and obtain written permission prior to the commencement of the session and any exercise activity.
Please note that all fitness coaching and courses are available to UK and Channel Islands residents only.
Wellness Coaching
I understand that the role of the Wellness Coach working for New Waves is not to prescribe or assess micro- and macronutrient levels; provide health care; or to diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body. Rather, the Wellness Coach is a mentor and guide who has been trained to give advise on nutrition and lifestyle habits that contribute to our wellbeing in order to help clients reach their own health goals and guide them to devise and implement positive, sustainable lifestyle changes. I understand that the Coach is not acting in the capacity of a doctor, registered dietician- nutritionist, psychologist or other licensed or registered professional, and that any advice given by the Wellness Coach is not meant to take the place of advice by these professionals. If I am under the care of a health care professional or currently use prescription medications, it is my responsibility to discuss any dietary changes or potential dietary supplements use with my doctor. Should my medical condition change, I will inform the Wellness Coach. This covers 1:1 coaching, group workshops and any online advice given on social media or in any of the online courses created by New Waves.
PERSONAL RESPONSIBILITY AND RELEASE OF HEALTH CARE RELATED CLAIMS
I acknowledge that I take full responsibility for my life and well-being, as well as the lives and well-being of my family and children (where applicable), and all decisions made during and after this programme.
I expressly assume the risks of the Programme, including the risks of trying new foods or supplements, and the risks inherent in making lifestyle changes.
Essential Oils
All essential oils blends sold via New Waves are made with doTERRA oils. It is the responsibility of the user to check the ingredients and if worried about allergies to check the doTERRA website for more information about the oils https://www.doterra.com/US/en
Keep out of reach of children. If you are pregnant, nursing, or under a doctor’s care, consult your physician. Avoid contact with eyes, inner ears, and sensitive areas.
New Waves will not take any responsibility for side effects of using the oils.
Online Coaching & eCourses
All New Waves online coaching, eCourses and online programmes are available to UK and Channel Islands residents only and New Waves holds no responsibility for the individuals’s health & wellbeing. You (the client/customer) understand that you are responsible for your health and are partaking at your own risk.
Privacy
All client information will be held in a private and secure computer database and/or lockable filing cabinet for a period of up to 10 years. The client’s information will not be shared to any third party unless compelled to by law.
Promotional material
You understand that New Waves, will at times, capture photographic and video footage during sessions which may be used for promotional material. You consent to any footage captured in sessions to be shared via the New Waves website and social media but understand that you have the right to opt out of being included in such material and can contact Louise at New Waves to request this action.
Refunds
All programmes, courses, retreats and products sold are non-refundable.
Cancellations
I try to be as flexible as I can. I understand that life happens so if you need to rearrange sessions that’s fine as long as you can give me as much notice as possible. If it is less than 24 hours notice the session will be charged or counted as part of your programme/package.
When programmes are 12 weeks long we will try to complete all sessions within that time frame. However, I understand that some sessions may need to be postponed so I allow some extra time to complete the programme. After 16 weeks of signing up to a 12 week programme, any remaining sessions will expire.
Similarly 8 session PT blocks will expire after 16 weeks. Any remaining sessions will be non-refundable.
By booking I am accepting these terms & conditions and hereby release and forever discharge from any claims and liabilities whatsoever without limitation that I might have against New Waves, Louise, or any of the coaches/instructors working for or in collaboration with New Waves and I make this release on behalf of myself, my heirs, executors and administrators.